Terms of Service

01Accepting these terms

These Terms of Service ("Terms") are an agreement between you and SeeMeNow.AI ("we", "us") covering the SeeMeNow.AI website and platform (the "Service"). By creating an account or using the Service, you agree to these Terms, our Privacy Policy and our Google API data use page.

If you use the Service for an organization, you confirm you can bind that organization to these Terms. You must be at least 18.

02The Service

SeeMeNow.AI helps marketing agencies and in-house teams understand and improve where their brands are seen, in Google search and in AI answers. Depending on the features you use, it:

• analyzes the Google Search Console and Google Analytics data you connect, your website, live Google results and competitors
• asks ChatGPT and Gemini buyer questions on a schedule and records whether and how your brand appears
• prioritizes opportunities into weekly and monthly plans
• produces action plans, briefs, drafts, schema and other content for your review
• publishes approved content to websites you connect
• sends branded reports and measures the results of completed work

We may change, add or remove features over time. If we remove something material to your use, we will give reasonable notice where we can.

03Accounts and teams

• Give accurate information when you sign up and keep it current.
• Keep your login private. You're responsible for everything done under your account.
• Tell us straight away if you suspect unauthorized access.

The account owner can add team members and email-only contacts to projects. The owner is responsible for who they add, for what those people do in the Service, and for having permission to share their contact details with us.

We may refuse or close accounts that give false information or break these Terms.

04Trial, billing and cancellation

Free trial

New account owners get a 14-day free trial with one project. No card is needed to start. If the trial ends without a subscription, you have 3 more days, and then the account becomes view-only until you subscribe. Nothing is deleted.

Pricing

Subscriptions are billed monthly, in advance, per project at the prices on our website when you subscribe. Adding or removing a project changes your subscription, and the difference is prorated onto your next invoice. Team members aren't billed.

Payments

• You authorize us, through Stripe, to charge your payment method each billing period.
• If a payment fails, or a subscription is cancelled, the account becomes view-only until billing is active again. Nothing is deleted.
• Fees are non-refundable except as these Terms or the law require.
• We will give at least 30 days' notice of price changes.
• Prices exclude taxes, which you're responsible for, apart from taxes on our income.

Cancelling

You can cancel at any time from Billing or by emailing us. Cancellation takes effect at the end of the period you've paid for, and there are no partial refunds for unused time.

05Acceptable use

You agree not to:

• break any law, or infringe anyone's rights, through the Service
• connect data, websites or accounts you are not authorized to use, including a client's, without their permission
• publish misleading, defamatory or deceptive content created with the Service
• try to access other accounts or projects, or get around security, billing or usage limits
• reverse engineer the Service, or scrape it with automated tools
• introduce malware, or disrupt the Service or its infrastructure
• resell access to the Service, except by providing your own services to your clients through it

We may suspend or close accounts that break this section.

06Google integration

When you connect Google, you authorize SeeMeNow.AI to read your Search Console and Google Analytics data (read-only), and to create and manage the Google Docs and Drive files the Service creates. Our Google API data use page lists each permission and what it is used for.

• You confirm you have the right to connect the properties and sites you link, including clients' properties.
• Documents the Service creates are yours and live in your Drive. Review documents are shared so anyone with the link can edit them. You control their sharing in Drive.
• You can disconnect at any time from Account Settings or your Google Account permissions.
• Google may change its APIs or data availability. We aren't responsible for those changes, but we will work to keep features running.

SeeMeNow.AI's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

07Connected websites and publishing

If you connect a website so SeeMeNow.AI can publish to it, you authorize us to create and update content there, but only when a person on your team publishes, updates or schedules it. SeeMeNow.AI does not change your site on its own. You're responsible for the content you publish, and for keeping your site's access credentials current.

08AI-generated output

Recommendations, diagnoses and drafts are produced with the help of AI models, and they can be wrong or incomplete. Review everything before you rely on it or publish it. You decide what to publish and you're responsible for it, including checking facts, claims and compliance with the rules of your industry.

As between you and us, you own the content produced for your projects, to the extent the law allows. We can't guarantee that AI output is unique or that similar output won't be produced for someone else.

AI visibility figures describe the answers ChatGPT and Gemini gave to the questions we asked at the time we asked them. Those systems change their answers, and we don't control them.

09Your data

You own the data and content you bring to the Service or create in it ("Your Data"). You give us a limited permission to host, process and display Your Data only to provide the Service to you, as described in the Privacy Policy.

• We don't sell Your Data or share it with advertisers.
• We don't use Your Data to train generalized AI models.
• We keep an anonymous industry-level library of question-category scores, with no brand names, project names or other identifying information, to improve AI scans. The Privacy Policy describes it.
• Ask us within 30 days of closing your account and we will provide a copy of your content and data.

You confirm you have the rights needed to give us Your Data, and that doing so doesn't break any law or anyone else's rights.

10Our property

The Service, including its software, methods, design, logos and documentation, belongs to SeeMeNow.AI. While your subscription is active and you follow these Terms, we give you a limited, non-exclusive, non-transferable license to use the Service for your business and to deliver work to your clients. If you send us feedback, we may use it without any obligation to you.

11Confidentiality

Each of us will keep the other's non-public information confidential and use it only for this agreement. This doesn't cover information that is public through no fault of the recipient, was already known to the recipient, was independently developed, or must be disclosed by law (with notice where allowed).

12Disclaimers

We don't guarantee any ranking, traffic, AI mention or citation, lead, revenue or other marketing result. Search engines and AI systems are run by third parties that we don't control. Recommendations are informational, and business decisions remain yours.

13Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, SEEMENOW.AI WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE FEES YOU PAID US IN THE THREE MONTHS BEFORE THE CLAIM AND ONE HUNDRED US DOLLARS ($100). Some places don't allow these limits, and in those places they apply only as far as the law allows.

14Indemnification

You will defend and indemnify SeeMeNow.AI against claims, losses and reasonable legal costs arising from your use of the Service, your content, any data or websites you connect, or your breach of these Terms or the law.

15Termination

You can stop using the Service and cancel at any time. We may suspend or close an account for a material breach that isn't fixed within 7 days of notice, straight away for fraud, abuse, illegal activity or security risk, or if the law requires it. If we stop offering the Service, we will give reasonable notice.

When an account closes, your license ends and we handle your data as the Privacy Policy describes. Sections that should survive by their nature survive, including those on ownership, disclaimers, liability and governing law.

16Governing law and disputes

These Terms are governed by the laws of the United States, without regard to conflict-of-law rules. Disputes that can't be settled by good-faith discussion will go to binding arbitration under the rules of the American Arbitration Association, on an individual basis and not as a class or representative action. Either party may still seek an injunction in court to protect its intellectual property.

17Changes to these Terms

For material changes, we will update the date above, email active account owners at least 14 days before the change takes effect, and show a notice in the Service. If you cancel because of a material change, we will refund the unused part of your current billing period. Changes needed for legal or security reasons may take effect immediately.

These Terms and the Privacy Policy are the whole agreement between us about the Service. If any part is unenforceable, the rest still applies.

18Contact